Quality Assurance
Quality has always been the cornerstone of Saigun's endeavor to provide technologically superior services and products that are constantly at the threshold of leveraging market opportunities and delivering customer satisfaction.
At Saigun, Software Quality department carries out the review of software products and related documentation for completeness, correctness, reliability and maintainability. It also includes the assurance that the system meets the specifications and the requirements for its intended use and performance. Our quality process includes all quality system elements required by CMMI Level 3.
A process for reporting quality problems, escalating them to appropriate levels of management, and controlling further distribution of nonconforming product until the problem is corrected.
- Procedure for following up corrective actions to rectify process defects.
- Documented procedures for review and authorized release of documents and product.
- Procedures for defect detection and correction and subsequent re-test following rework including configuration control.
- Documented procedure for a supporting process whose purpose is to identify, define, and baseline items; control changes and releases of these items; report and record status of the items and change requests; ensure completeness, consistency and correctness of the items.
- Policies and procedures for conducting internal audits. Joint reviews with the customer of project, technical progress and deliverables.