FAQ
Infrastructure
1. What is your company staff?
The Saigun Team - comprises of a skilled, tech-savvy development team with 3 to 15 years' working experience; all the developers hold University degrees in applied mathematics and/or computer science. Everyone of them are fluent in English ( written and spoken ). We would like to emphasize the experience we have in recruiting, so our staff is really outstanding with valuable expertise.
2. Can you continue doing my project from any stage?
We can start a project from any stage; we can design, code, and test. We are experienced in continued development and performance tuning.
3. How do you monitor the time spent on a project?
First of all, we'll schedule the project and make preliminary assessments according to the specifications provided. The workload will be then submitted for your consideration. After sufficient study and negotiations between both sides, a reasonable schedule will be worked out, thus ensuring high quality as well as effectiveness. At this point, it's our job to follow the schedule strictly.
4. What is included into a typical software package provided by Saigun?
Usually a typical software package includes: Software product, Quality Assurance documentation, Technical requirements documentation and design documentation, User's Guide, Installation program and instructions, Documented source code and Maintenance instructions.
5. How can your customers monitor their projects?
Customers are able to monitor the progress of development and testing processes online. Reports are submitted to our customers by e-mail on a weekly basis; they include reports on the work done in the previous week and the work planned for the coming week. This ensures that you won't be faced with any sudden issues at the end.
6. Is project management included from your side?
All our projects include project management.
7. What about your Quality Assurance procedures?
The Quality Assurance team checks that the actual flow of the project conforms to specified documented processes, procedures, requirements and standards. These activities enable us to measure, assess and enhance the company's functions to ensure efficient performance and high quality project implementation.
8. How do you determine the project cost?
First of all we collect all the information about the project ( we examine your requirements, specifications and interview your project team members ). Then we analyze the information and provide you with our estimation.